Position Summary:
Our client is embarking on a number of large digital transformation initiatives and requires an experienced Salesforce Solution Architect to provide technical leadership and direction on key Salesforce projects.
The Solution Architect will be responsible for taking ownership of defining the future state application architectures across multiple projects implementing Salesforce. Deliver new digital concepts for products and services that meet the client’s strategic goals to deliver a world-class customer experience and a digitally engaged workforce, working with internal colleagues and external partners. Delivering high-quality and secure solutions at pace across multiple business divisions.
Job Details:
- Work from home.
- Monday to Friday | 3 PM to 12 AM Manila time
- *Following UK Holidays
Responsibilities:
- Design end-to-end Salesforce solutions to meet the requirements of our business customers. This involves analyzing business processes, identifying opportunities for automation and optimization, and recommending appropriate configurations, customizations, and integrations.
- Provide technical leadership throughout the project lifecycle, from solution design and development to deployment and support. Collaborate with cross-functional teams including developers, administrators, and business analysts to ensure the successful implementation of Salesforce solutions.
- Customize and configure the Salesforce platform to meet business requirements. This includes designing and implementing custom objects, fields, workflows, validation rules, and custom code as needed.
- Design and implement integrations between Salesforce and other systems, both internal and external. This involves evaluating integration requirements, selecting appropriate integration patterns, and overseeing the development and testing of integrations.
- Define data architecture and data management strategies for Salesforce solutions. Ensure data integrity, quality, and security by implementing best practices for data modeling, migration, and governance.
- Ensure architectural designs are implemented and governed in line with the company’s principles and patterns.
- Capture and define low-level design (LLD) documentation, producing LLDs for each epic, capturing detail prior to starting a sprint. Ensuring all planned work meets our definition of ‘ready’ by ensuring planned sprint items have a viable delivery solution added to each committed user story.
- Work alongside the Digital App Managers and the Digital Development Director to size or validate planned sprint items to ensure effective sprint planning and delivery is occurring.
- Support and attend backlog refinement and all sprint ceremonies, including planning sessions, to ensure only ‘ready’ items are included in sprint targets.
- Provide summaries to the delivery teams, explaining proposed solutions for each planned sprint. If work is not ready to address the gaps or remove work from sprint planning
- Act as a key contact for technical or solution questions and be able to succinctly explain needs to the Enterprise Architect or Director of Digital Development
- Identify opportunities for improvement across the Digital portfolio and find creative ways to develop an entrepreneurial culture.
Qualifications:
- Substantial Salesforce experience with prior experience of working as a Solution architect through the development lifecycle is essential.
- Deep understanding of the Salesforce platform, including Sales Cloud, Service Cloud, OMS, Community Cloud, and Salesforce Einstein. Understanding of Manufacturing Cloud would be a benefit.
- Strong technical expertise in Salesforce configuration, customization, and development using Apex, Visualforce, Lightning Components, and Salesforce APIs.
- Salesforce certifications such as Salesforce Certified Application Architect, Salesforce Certified System Architect, or Salesforce Certified Technical Architect are highly desirable.
- Experience with Salesforce integration tools and techniques, such as Salesforce Connect, Apex REST APIs, and Mulesoft.
- Significant experience of defining and creating new solutions and delivering enterprise-grade digital services in a national or international multi-site, preferably retail, business
- Extensive experience and understanding of agile methods with ability to demonstrate continuous improvement and delivery of regular high-quality deliverables.
- Ability to convert information into tangible digital assets that can be explained to others.
- A deep understanding of service integration and an ability to rapidly translate and document integration requirements.
- Experience in working collaboratively, including influencing, and negotiating with suppliers, stakeholders and partners to define and deliver digital roadmaps.
- A deep understanding of digital technology and eBusiness trends, including a strong understanding of integration patterns, and microservices architecture.
- Attention to detail is essential, with the skills to be able to abstract ideas and requirements as needed with extensive experience in writing, reviewing, and defining user stories.
- Strong understanding of enterprise design patterns
- A good understanding of cloud technologies and micro-service architectures with familiarity of service integration
- A good understanding of CRM and master data management.
- Understanding why security & privacy-by-design are central to the way new digital deliveries are shaped