Job Description
We are currently seeking a highly motivated and results driven Telesales Representative to join our team. The ideal candidate will be responsible for contacting and converting incoming leads into customers while delivering an exceptional customer experience. This individual should possess excellent communication skills, a positive attitude, and a strong work ethic. The successful candidate will be tech-savvy, able to learn and use our CRM system, and not be deterred by rejection. If you are a self-starter with a passion for sales and customer service, we want to hear from you.
Job Details:
Eastwood Libis, QC (Onsite)
Monday to Friday | 6AM-3PM (Manila time)
*Following NZ Holidays
*Commission details will be discussed during the interview
Responsibilities:
- Contact and follow-up with incoming leads to present and sell our products, focusing on converting leads into customers.
- Provide an engaging and informative experience for potential customers, utilizing strong communication skills and charisma to establish rapport.
- Handle objections professionally and maintain a positive attitude, not being deterred by rejection.
- Effectively use our CRM system to track customer interactions, sales pipeline, and lead progress.
- Collaborate with the sales team to achieve targets and improve sales strategies.
- Attend regular sales meetings and training sessions to stay up to date on product offerings and industry trends.
- Continuously work on personal development to enhance sales skills, product knowledge, and customer service abilities.
Qualifications:
- At least 3 years’ experience in a sales role.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and ability to build rapport with customers.
- Resilient and able to handle rejection professionally.
- Tech-savvy with experience using CRM systems, preferably Zoho; ability to quickly learn and adapt to new software and tools.
- Ability to work independently and as part of a team, managing time and priorities effectively.
- Strong problem-solving skills and customer service orientation.
- Proven track record of meeting or exceeding sales targets.
- Ability to multitask and handle a high volume of leads.