Job Summary:
As a Credit and Collections Specialist, you will play a pivotal role in maintaining the financial health of the company by ensuring timely collection of accounts receivable and managing credit risks effectively. Working closely with the Reporting Manager, you will oversee various credit and collections activities, including assessing problem accounts, approving quotes and sales orders, initiating credit memos/refunds/adjustments, and providing support to the Customer Service department. Your ability to analyze credit, reconcile accounts receivable, and implement effective collections strategies will be crucial in achieving quarterly cash flow and Days Sales Outstanding (DSO) goals.
Job Details:
- Work from home
- Monday to Friday, 3:00 PM to 12:00 AM Manila time
- *following PH Holidays
Responsibilities:
- Maintain daily communication with the Reporting Manager to update on credit and collections activities.
- Prepare and review monthly cash forecasts with the management to ensure accuracy and alignment with financial goals.
- Assess problem accounts and escalate issues to management for resolution, utilizing credit analysis methods to mitigate risks.
- Approve quotes and sales orders in accordance with established credit policies and guidelines.
- Initiate credit memos, refunds, and adjustments as necessary to maintain accounts receivable aging integrity.
- Assist the Customer Service department in resolving customer issues related to credit and collections, providing timely support and solutions.
- Provide invoices to customers upon request, ensuring accuracy and compliance with billing procedures.
Qualifications:
- Bachelor's/associate degree in business administration, finance, management, or equivalent experience.
- Minimum of 1 year of experience in credit and collections, demonstrating proficiency in credit analysis methods and accounts receivables reconciliation.
- Familiarity with collections methods to achieve quarterly cash flow and DSO goals.
- Ability to thrive in a multi-tasking, fast-paced work environment, prioritizing tasks effectively to meet deadlines.
- Strong commitment to the company's objectives, with a proactive attitude toward generating cash flow while preserving customer relationships.
- Excellent communication skills, both verbal and written, to interact effectively with internal teams and external stakeholders.
- Proficiency in reading and interpreting financial statements, conducting financial analysis, and understanding financial ratios, especially liquidity analysis.
- Previous experience and knowledge of Oracle and Noetix are advantageous.
- High-level Excel skills are required, with certifications such as Financial Modeling & Valuation Analyst (FMVA) or similar being desirable.