Position Summary:

We are seeking a skilled and proactive individual to join our team as a Technical Consultant. In this role, you will collaborate with internal stakeholders and end users to understand technical requirements related to authentication, Student Information System (SIS) integration, and business rules. Your primary responsibilities will include assessing customer needs, proposing technical solutions, providing consultation, piloting middleware software, writing complex business rules, maintaining customer environments, and ensuring comprehensive documentation throughout the process.

Job Details:

  • Work from home
  • Monday to Friday | 7 PM to 4 AM EST

Responsibilities:

  • Collaborate with internal resources and end users to determine technical requirements for authentication, SIS integration, and business rules.
  • Assess, evaluate, and propose technical solutions tailored to meet customer needs and constraints.
  • Provide technical consultation to internal resources and customers, offering insights into best practices and opportunities for efficiency improvement.
  • Pilot and test new middleware software designed to facilitate data transfer between customer data-source software and our products.
  • Write and maintain complex business rules to ensure accurate data processing and system functionality.
  • Maintain customer environments for on-premises installation, ensuring optimal performance and reliability.
  • Ensure proper documentation is complete, current, and stored appropriately throughout the duration of each task.

Qualifications:

  • 2+ years of previous experience in a similar role, preferably within the technical integration or data management field.
  • Experience and familiarity with APIs, with the ability to effectively leverage them for data integration purposes.
  • Basic scripting experience is preferred, but not required.
  • Strong SQL and relational database experience, including data architecture, ETL processes, asynchronous message queuing, and query tuning.
  • Technical expertise with multiple identity provider authentication systems such as CAS, SAML, LDAP, and OAuth.
  • Proficiency in working with CSV and other data interchange formats, including data mapping and alignment.
  • Experience with SFTP/FTP and other file-sharing technologies.
  • Awareness of data security principles and best practices, particularly regarding the sharing and management of private/public key pairs and authentication tokens.
  • Familiarity with state-based business rule libraries (e.g., TSDS-PEIMS, CALPADS) is a bonus.