We are looking for an HR Business Partner that will be helping in the overall people strategy of the business where are people champion and change managers. They are a strategic partner for the business who works closely with line managers in setting priorities, driving values, and delivering results.

What’s in it for you?

-Health Insurance (HMO)

-Competitive Salary

-Expanded maternity leave up to 120 days

-Allowances

-Paid Time offs

-Companywide events

-Fun & Relaxed environment

Job Details:

HR Business Partner

Eastwood Libis, QC (Hybrid – one day per week at our Eastwood Office)

Monday to Friday | 8:00 PM to 5:00 AM

Responsibilities:

• Provide strategic support to employees and client by focusing on the workforce

• Upskill employees by identifying training needs and offering programs aligned with business objectives in partnership with Training and Quality team

• Regularly review workforce plan in terms of right size, cost and agility

• Where applicable design a succession plan for key talents to be developed fill in critical roles

• Empower leaders and immediate managers by coaching them and acting as consultant on all HR matters

• Host a regular meeting with business leaders/employees and provide HR advice as needed

• Keep an up-to-date knowledge on local employment laws and regulations, market practices and industry standards

• Act as experts on creation and implementation of HR processes and policies

• Conduct day to day performance management

• Help and advise team leads/operations managers/clients to deal with any organization, people and change related matters

• Observe workforce and assess how productivity can be increased to improve overall performance of business

• Partner with Recruitment and Training and Quality departments to implement innovative strategies to attract talents

• Be up to date with compensation and benefits strategy, where applicable implement reward and recognition intervention to engage and inspire improving performance

• Champion Sourcefit culture and become an essential contributor in creating a exceptional employee experience

• Provide recommendations for culture related initiatives between client and Sourcefit

• Execute HR interventions for employee wellness, talent management, engagement and diversity and inclusion

• Partner with management/client and employees in addressing conflicts to help maintain a positive employee relations, working environment, morale and prevent unwanted turnover

• Provide significant support to Senior HR Manager in transforming Sourcefit’s HR Department

• Other key responsibilities include:

A. Onboarding of new joiners from job offer, new hire orientation and client coordination

B. Schedule and conduct regular 30-60-90 day meeting with employee

C. Facilitate evaluation of performance and staff movement

D. Be the point of contact for staff and assigned accounts

E. Responsible for employee relations and compliance for assigned accounts

F. Manage employee disputes, performance improvement plan and cases

Job Skills & Qualifications

• Bachelors Degree in Psychology or any related field

• At least 5 years’ experience in HR Business Partnering with at least 2 years’ experience in BPO industry

• Expertise in employee relations