Position Summary:
We are seeking a highly skilled Technical Content Manager to oversee and optimize our technical proposal content, ensuring its alignment with organizational goals and effective communication to diverse audiences. The ideal candidate will possess a strong technical background and exceptional writing abilities, with the capacity to drive content strategy across topics like SaaS, security, compliance, architecture, APIs, privacy, and accessibility. Responsibilities include identifying and updating outdated content, collaborating with cross-functional teams, and serving as a technical advisor to ensure accuracy and clarity in all communications.
Job Details:
- Work from Home
- Monday to Friday | 11 AM to 8 PM Manila Time
- *Following PH Regular Holidays
Responsibilities:
- Produce top-tier technical content for diverse platforms, encompassing documentation, whitepapers, industry questionnaires, and technical proposals.
- Collaborate closely with subject matter experts to assimilate technical intricacies and translate them into comprehensible, audience-tailored content.
- Formulate clear, concise, and compelling responses to client requests for proposals, addressing client requisites and showcasing organizational strengths.
- Conduct comprehensive research, validation, and testing of technical concepts and functionalities to ensure content accuracy.
- Curate a substantial content repository housing benchmark, up-to-date, reusable, and accessible proposal content.
- Oversee content review cycles, facilitating input from various stakeholders to ensure accuracy, clarity, coherence, and compliance with internal protocols.
- Uphold consistency in messaging and branding across all content.
- Operate autonomously in a remote or office environment while contributing to a diverse, highly collaborative global team that champions innovation, creativity, and quality.
- Stay abreast of emerging technologies and industry trends, incorporating pertinent insights into technical content strategies.
- Engage in other projects and proffer ideas as part of our continuous improvement and innovation initiatives.
Qualifications:
- Proficiency in business- or native-level English (TOEFL/BULAT or equivalent certification desirable).
- Bachelor’s/College degree or equivalent certification.
- Proficiency in a technical field such as computer science, engineering, or a related discipline.
- Minimum 3-6 years experience in technical writing, content management, or a cognate role.
- Exemplary writing and editing skills, with the ability to elucidate complex technical information in a clear and concise manner.
- Familiarity with technical documentation tools and platforms.
- Strong project management acumen, with the capacity to juggle multiple technical content projects concurrently.
- Capability to delve into technical specifics and independently validate, confirm, and verify technical content.
- Experience working with a SaaS or similar technology provider a plus