Position Summary:
As the Lead Generation Specialist, your primary objective is to spearhead the generation of leads and the arrangement of appointments for our team of immigration consultants. By engaging potential clients via telephone, you will play a pivotal role in propelling our business forward, effectively conveying the value proposition of our immigration services, and persuading prospective clients to schedule consultations.
Job Details:
- Work from Home
- Monday to Friday | 10 AM to 7 PM SG Time
- *Following Singaporean Holidays
Responsibilities:
- Lead Generation:
- Identify potential leads through diverse channels such as databases, meticulous online research, and referrals.
- Initiate outbound calls to prospective clients, introducing our comprehensive suite of immigration services and gauging their interest.
- Appointment Setting:
- Engage with leads to ascertain their immigration needs and eligibility, thereby qualifying them.
- Arrange appointments for immigration consultants based on availability and client preferences.
- Conduct follow-ups with interested leads who have yet to schedule appointments.
- Effective Communication:
- Clearly articulate the benefits and advantages of our immigration services to potential clients.
- Address objections and concerns adeptly, fostering trust and credibility.
- Uphold a courteous and professional demeanor in all client interactions.
- Data Management:
- Maintain meticulous records of all calls, scheduled appointments, and pertinent client details within the CRM system.
- Provide regular reports on lead generation and appointment setting activities to the management team.
- Collaboration:
- Foster close collaboration with immigration consultants to ensure seamless integration of qualified leads into scheduled consultations.
- Offer valuable feedback and insights gleaned from client interactions to enhance the overall efficacy of the sales process.
Qualifications:
- Prior experience in telemarketing or appointment-setting roles, preferably within the immigration or related sectors.
- Exceptional communication skills, encompassing both verbal and written proficiency, coupled with a persuasive phone manner.
- Strong interpersonal aptitude, enabling the rapid establishment of rapport with potential clients.
- Proficiency in organizational skills, adept at managing multiple tasks and priorities concurrently.
- Familiarity with CRM software and competence in utilizing fundamental computer applications.
- Knowledge of Singapore immigration policies and procedures is advantageous.
- Minimum educational requirement: high school diploma or equivalent; additional certifications or qualifications in sales or marketing are beneficial.